Discovery
Make customers feel taken care of. Help them find what they want. Let them discover what they didn’t even know they needed.
Why People Choose Monetate
We offer an enterprise-grade personalization platform + the human touch of a boutique agency that delivers ROI on your behalf.
It Starts With a Conversation
When you get in touch with us, you’re going to talk to someone who cares about your business. Because they consider themselves a part of your business. What happens in this conversation?
- Talk to an expert in your region that understands your market
- Discuss your key objectives and growth goals
- Align on how Monetate can work to solve your business challenges
- Decide if you want to take the next step
Our Personalization Platform Is No.1 — Many Times Over
We’ve been winning awards since 2008, winning No.1 across many awards programs many years in a row. People, whose job is to rate personalization platforms, think we’re the best.
Top-Rated Ecommerce Personalization Software
(TrustRadius 2023 Awards)
Highest User Adoption in Enterprise
(Winter 2023 G2 Awards)
Leading Personalization Vendor
(Digital Commerce 360 2023 Report)
Leader in Magic Quadrant for Personalization Engines
(2020, 2021)
Personalization Tools That Support Your Key Objectives
We believe in flexibility. We believe in tech that is easy to use. We believe that you should have exactly the tools you need now and in the future…but nothing you don’t need. That’s why we’ll build around your short-and-long-term goals, and help you get the tools that meet your metrics.
Experimentation
Figure out what’s working. Make it work better. Keep offering better experiences for better conversions, quarter-over-quarter and year-over-year.
Personalization
Deliver the right experiences to the right people across every digital channel. Never waste a message, never be generic.
More Than Just a Platform
We work to understand your goals and provide services that help meet them. With Monetate you get:
- Program strategy and governance
- Platform training and support
- Day-to-day relationship management
- Ongoing business reviews and alignment
We go beyond products—we’re here to be your partner. As technology evolves and your services become more robust, you’ll want a strategy that evolves with you. That’s why we offer:
- Strategic enablement
- Silo elimination
- Long-term partnership
- Short-term wins and long-term ROI
- Expansion & risk mitigation
Our work doesn’t end after the Monetate tag is up on your site.
“We’ll co-create a success plan with you to achieve fast ROI, and operationalize your personalization program for long-term gains.”
Jessica McDouall, Chief Customer Officer at Monetate
We Offer Strategic Onboarding & Ongoing Consulting and Technical Guidance
Customer Success Management
- Day-to-day relationship management
- Value realization and management
- Business reviews & strategic alignment
Dedicated Customer Support
- Day-to-day technical support
- Users, accounts, and permissions settings
- Fix and emergency support
Digital Experience Consultation
- Platform execution guidance
- Program strategy & governance
- Solutions architecture
- Agency-quality funnel evaluation and recommendations
Expert Development Services
- 3rd-party integrations
- HTML, JS, and CSS developers
- Build actions & experiences to drive program value
Let’s Build Your Success Plan Together
When onboarding, our Professional Services Team advises on 30-60-90-day action plans to ensure you get value quickly from the Monetate Personalization Platform.
