Why People Choose Monetate

We drive billions in revenue for clients across key digital shopping channels, and help you scale across teams, channels, and strategies.

Learn More

Why People Choose Monetate

Monetate Is Your Trusted Personalization Advisor

At Monetate, we’ve helped top brands achieve greatness. We’ve helped merchandisers, marketers, and technical teams slay dragons and become personalization heroes. 

Meet your customers where they are. And maximize every shopping journey to its fullest potential. 

Deliver five-star shopping experiences by offering personalized search, product discovery, and digital merchandising augmented by top-shelf personalization and optimized through testing and segmentation. 

Transform Your Digital Experiences Into a Competitive Edge 

Reduce CAC, Improve Profitability

Maximize every session. Optimize ad spend by converting more traffic. 

Your AI Differentiator

Set your business apart with Orchid AI, a market-proven intelligence engine that helps generate $230 billion in annual revenue.

Screen Hat

Dynamically Tailor Messages & Promos

Identify segments that are more likely to respond to certain offers and promotions. 

Get Smarter, Closer to Customers

Discover new customer segments, business opportunities, and future areas for innovation. 

Your AI Advantage Over the Competition

Orchid AI is the intelligence layer that powers Monetate’s platform—making our personalization capabilities smarter, more intuitive, and increasingly effective over time.

Made up of a robust interplay of Machine Learning, Natural Language Processing (NLP), and Large Language Models (LLMs), Orchid AI can analyze customer behavior, predict intent, and optimize experiences in real time.

Our Ecommerce Personalization Platform Has Been Recognized Many Times Over

602e2f85d9ced200045a576f

Top-Rated Ecommerce Personalization Software

(TrustRadius 2023 Awards)

602e356ed9ced200045a5792

Highest User Adoption in Enterprise

(Winter 2023 G2 Awards)

360

Leading Personalization Vendor

(Digital Commerce 360 2023 Report)

Rated 5 Stars Over 159 Times Across All Review Platforms

Personalization Tools That Support Your Key Objectives

 

More Than Just a Platform

We work to understand your goals and provide services that help meet them. With Monetate you get:

  • Program strategy and governance
  • Platform training and support
  • Day-to-day relationship management
  • Ongoing business reviews and alignment

We go beyond products—we’re here to be your partner. As technology evolves and your services become more robust, you’ll want a strategy that evolves with you. That’s why we offer:

  • Strategic enablement
  • Silo elimination
  • Long-term partnership
  • Short-term wins and long-term ROI
  • Expansion & risk mitigation

We Offer Strategic Onboarding & Ongoing Consulting and Technical Guidance

Customer Success Management

  • Day-to-day relationship management
  • Value realization and management
  • Business reviews & strategic alignment

Dedicated Customer Support

  • Day-to-day technical support
  • Users, accounts, and permissions settings
  • Fix and emergency support

Digital Experience Consultation

  • Platform execution guidance
  • Program strategy & governance
  • Solutions architecture
  • Agency-quality funnel evaluation and recommendations

Expert Development Services

  • 3rd-party integrations
  • HTML, JS, and CSS developers
  • Build actions & experiences to drive program value

Let’s Build Your Success Plan Together

When onboarding, our Professional Services Team advises on 30-60-90-day action plans to ensure you get value quickly from the Monetate Personalization Platform.