Discovery
Make customers feel taken care of. Help them find what they want. Let them discover what they didn’t even know they needed.
Why People Choose Monetate
We drive billions in revenue for clients across key digital shopping channels, and help you scale across teams, channels, and strategies.
Monetate Is Your Trusted Personalization Advisor
At Monetate, we’ve helped top brands achieve greatness. We’ve helped merchandisers, marketers, and technical teams slay dragons and become personalization heroes.
Meet your customers where they are. And maximize every shopping journey to its fullest potential.
Deliver five-star shopping experiences by offering personalized search, product discovery, and digital merchandising augmented by top-shelf personalization and optimized through testing and segmentation.
Transform Your Digital Experiences Into a Competitive Edge
Reduce CAC, Improve Profitability
Maximize every session. Optimize ad spend by converting more traffic.
Your AI Differentiator
Set your business apart with Orchid AI, a market-proven intelligence engine that helps generate $230 billion in annual revenue.
Dynamically Tailor Messages & Promos
Identify segments that are more likely to respond to certain offers and promotions.
Get Smarter, Closer to Customers
Discover new customer segments, business opportunities, and future areas for innovation.
Your AI Advantage Over the Competition
Orchid AI is the intelligence layer that powers Monetate’s platform—making our personalization capabilities smarter, more intuitive, and increasingly effective over time.
Made up of a robust interplay of Machine Learning, Natural Language Processing (NLP), and Large Language Models (LLMs), Orchid AI can analyze customer behavior, predict intent, and optimize experiences in real time.
Our Ecommerce Personalization Platform Has Been Recognized Many Times Over
Top-Rated Ecommerce Personalization Software
(TrustRadius 2023 Awards)
Highest User Adoption in Enterprise
(Winter 2023 G2 Awards)
Leading Personalization Vendor
(Digital Commerce 360 2023 Report)
Rated 5 Stars Over 159 Times Across All Review Platforms
Personalization Tools That Support Your Key Objectives
Experimentation
Figure out what’s working. Make it work better. Keep offering better experiences for better conversions, quarter-over-quarter and year-over-year.
Personalization
Deliver the right experiences to the right people across every digital channel. Never waste a message, never be generic.
More Than Just a Platform
We work to understand your goals and provide services that help meet them. With Monetate you get:
- Program strategy and governance
- Platform training and support
- Day-to-day relationship management
- Ongoing business reviews and alignment
We go beyond products—we’re here to be your partner. As technology evolves and your services become more robust, you’ll want a strategy that evolves with you. That’s why we offer:
- Strategic enablement
- Silo elimination
- Long-term partnership
- Short-term wins and long-term ROI
- Expansion & risk mitigation
We Offer Strategic Onboarding & Ongoing Consulting and Technical Guidance
Customer Success Management
- Day-to-day relationship management
- Value realization and management
- Business reviews & strategic alignment
Dedicated Customer Support
- Day-to-day technical support
- Users, accounts, and permissions settings
- Fix and emergency support
Digital Experience Consultation
- Platform execution guidance
- Program strategy & governance
- Solutions architecture
- Agency-quality funnel evaluation and recommendations
Expert Development Services
- 3rd-party integrations
- HTML, JS, and CSS developers
- Build actions & experiences to drive program value
Let’s Build Your Success Plan Together
When onboarding, our Professional Services Team advises on 30-60-90-day action plans to ensure you get value quickly from the Monetate Personalization Platform.
