Why People Choose Monetate

We offer an enterprise-grade personalization platform + the human touch of a boutique agency that delivers ROI on your behalf.

why monetate

It Starts With a Conversation

When you get in touch with us, you’re going to talk to someone who cares about your business. Because they consider themselves a part of your  business. What happens in this conversation?

  • Talk to an expert in your region that understands your market
  • Discuss your key objectives and growth goals
  • Align on how Monetate can work to solve your business challenges
  • Decide if you want to take the next step

Our Personalization Platform Is No.1 — Many Times Over

We’ve been winning awards since 2008, winning No.1 across many awards programs many years in a row. People, whose job is to rate personalization platforms, think we’re the best.


Top-Rated Ecommerce Personalization Software

(TrustRadius 2023 Awards)


Highest User Adoption in Enterprise

(Winter 2023 G2 Awards)


Leading Personalization Vendor

(Digital Commerce 360 2023 Report)


Leader in Magic Quadrant for Personalization Engines

(2020, 2021)

Personalization Tools That Support Your Key Objectives

We believe in flexibility. We believe in tech that is easy to use. We believe that you should have exactly the tools you need now and in the future…but nothing you don’t need. That’s why we’ll build around your short-and-long-term goals, and help you get the tools that meet your metrics.

More Than Just a Platform

We work to understand your goals and provide services that help meet them. With Monetate you get:

  • Program strategy and governance
  • Platform training and support
  • Day-to-day relationship management
  • Ongoing business reviews and alignment

We go beyond products—we’re here to be your partner. As technology evolves and your services become more robust, you’ll want a strategy that evolves with you. That’s why we offer:

  • Strategic enablement
  • Silo elimination
  • Long-term partnership
  • Short-term wins and long-term ROI
  • Expansion & risk mitigation
The meeting

Our work doesn’t end after the Monetate tag is up on your site.

“We’ll co-create a success plan with you to achieve fast ROI, and operationalize your personalization program for long-term gains.”

George Kanuck, Chief Revenue Officer at Monetate

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We Offer Strategic Onboarding & Ongoing Consulting and Technical Guidance

Customer Success Management

  • Day-to-day relationship management
  • Value realization and management
  • Business reviews & strategic alignment

Dedicated Customer Support

  • Day-to-day technical support
  • Users, accounts, and permissions settings
  • Fix and emergency support

Digital Experience Consultation

  • Platform execution guidance
  • Program strategy & governance
  • Solutions architecture
  • Agency-quality funnel evaluation and recommendations

Expert Development Services

  • 3rd-party integrations
  • HTML, JS, and CSS developers
  • Build actions & experiences to drive program value

Let’s Build Your Success Plan Together

When onboarding, our Professional Services Team advises on 30-60-90-day action plans to ensure you get value quickly from the Monetate Personalization Platform.

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