Discovery
Make customers feel taken care of. Help them find what they want. Let them discover what they didn’t even know they needed.
Why People Choose Monetate
We drive billions in revenue for clients across key digital shopping channels, and help you scale across teams, channels, and strategies.
Monetate Is Your Trusted Personalization Advisor
At Monetate, we’ve helped top brands achieve greatness. We’ve helped merchandisers, marketers, and technical teams slay dragons and become personalization heroes.
Meet your customers where they are. And maximize every shopping journey to its fullest potential.
Deliver five-star shopping experiences by offering personalized search, product discovery, and digital merchandising augmented by top-shelf personalization and optimized through testing and segmentation.
Transform Your Digital Experiences Into a Competitive Edge
Reduce CAC, Improve Profitability
Maximize every session. Optimize ad spend by converting more traffic.
Differentiate From Rising Competition
Set your business apart, during a period marked by tech giants, runaway competition, and price wars.
Dynamically Tailor Messages & Promos
Identify segments that are more likely to respond to certain offers and promotions.
Get Smarter, Closer to Customers
Discover new customer segments, business opportunities, and future areas for innovation.
How Monetate Solves Personalization and Industry Challenges
Here are some common challenges from clients and how Monetate Personalization helps:
| CHALLENGES | HOW MONETATE HELPS |
|---|---|
| Ecommerce site is too generic and lacks personalized experiences. | Dynamically personalize content, product recommendations, and promotions based on browsing history and preferences. |
| Difficulty scaling personalization. | Easily scale with industry-leading machine learning algorithms that analyze customer data and dynamically adapt content in real time. |
| Struggle to keep up with changing consumer trends and preferences. | Track consumer behavior and trends in real time, allowing you to adapt your offerings and marketing strategies. |
| Missing out on upsell and cross-sell opportunities to boost AOV. | Analyze customer purchase history and behavior enabling recommendations of complementary or higher-value products. |
Our Ecommerce Personalization Platform Has Been Recognized Many Times Over
Top-Rated Ecommerce Personalization Software
(TrustRadius 2023 Awards)
Highest User Adoption in Enterprise
(Winter 2023 G2 Awards)
Leading Personalization Vendor
(Digital Commerce 360 2023 Report)
Rated 5 Stars Over 159 Times Across All Review Platforms
Personalization Tools That Support Your Key Objectives
Experimentation
Figure out what’s working. Make it work better. Keep offering better experiences for better conversions, quarter-over-quarter and year-over-year.
Personalization
Deliver the right experiences to the right people across every digital channel. Never waste a message, never be generic.
More Than Just a Platform
We work to understand your goals and provide services that help meet them. With Monetate you get:
- Program strategy and governance
- Platform training and support
- Day-to-day relationship management
- Ongoing business reviews and alignment
We go beyond products—we’re here to be your partner. As technology evolves and your services become more robust, you’ll want a strategy that evolves with you. That’s why we offer:
- Strategic enablement
- Silo elimination
- Long-term partnership
- Short-term wins and long-term ROI
- Expansion & risk mitigation
Our work doesn’t end after the Monetate tag is up on your site.
“We’ll co-create a success plan with you to achieve fast ROI, and operationalize your personalization program for long-term gains.”
George Kanuck, Chief Revenue Officer at Monetate
We Offer Strategic Onboarding & Ongoing Consulting and Technical Guidance
Customer Success Management
- Day-to-day relationship management
- Value realization and management
- Business reviews & strategic alignment
Dedicated Customer Support
- Day-to-day technical support
- Users, accounts, and permissions settings
- Fix and emergency support
Digital Experience Consultation
- Platform execution guidance
- Program strategy & governance
- Solutions architecture
- Agency-quality funnel evaluation and recommendations
Expert Development Services
- 3rd-party integrations
- HTML, JS, and CSS developers
- Build actions & experiences to drive program value
Let’s Build Your Success Plan Together
When onboarding, our Professional Services Team advises on 30-60-90-day action plans to ensure you get value quickly from the Monetate Personalization Platform.
