Act on Insights in Real Time
Empower marketers & merchandisers to react to audience insights and make adjustments fast and when they matter most.
Personalization
Gain insights into shopper preferences and behaviors with AI-powered audience discovery software.
With Monetate Audience Discovery, everyone on your team becomes a customer insight expert:
Orchid AI is the intelligence layer that powers Monetate’s platform—making our personalization capabilities smarter, more intuitive, and increasingly effective over time.
Made up of a robust interplay of Machine Learning, Natural Language Processing (NLP), and Large Language Models (LLMs), Orchid AI can analyze customer behavior, predict intent, and optimize experiences in real time.
Use Orchid AI to unveil rich customer insights—providing your team with a deeper understanding of your customers over time.
Empower marketers & merchandisers to react to audience insights and make adjustments fast and when they matter most.
Move away from black-box algorithms and use machine-driven experiences to develop a deeper understanding of your customer base.
Deliver incremental improvements to your desired goals with accessible audience tools that direct your resources towards the next best action.
Identifying new customer segments and insights is part of an enterprise personalization platform. Other capabilities include:
Segment customers automatically according to product interest.