HOTEL EXPERIENCES
Make Every Guest Feel Welcome with Personalized Hotel Experiences
Better than a mint on your pillow—Monetate helps refine the customer experience with tailored room suggestions, curated packages, and relevant add-ons that lead to higher spending and increased loyalty.
Optimize Your CX Stack With Advanced Testing
Monetate’s industry-leading testing and experimentation features can be deployed by hotels and hospitality businesses to optimize digital experiences across both web and mobile channels:
- Standard A/B testing allows for controlled experiments on single variables, such as CTA placements.
- Multivariate testing examines the impact of multiple element combinations, like page layouts or image types, simultaneously.
- Dynamic testing leverages AI to further automate traffic allocation by continuously analyzing variant performance in real time and adjusting traffic distribution to favor higher performing experiences. This reduces the risk of poor-performing elements and quickens optimization across user touchpoints.
“The testing and experimentation setup is easy to navigate, and the analytics are very straightforward and comprehensive according to how many KPIs we can track.”
Drive Revenue With Room Recommendations
Easily configure recommendation strategies to showcase room or property suggestions based on a combination of factors: availability, booking history or real-time behavior—simplifying the selection process while also increases the likelihood of upselling high-value rooms, upgrades, or packages.
Encourage Repeat Bookings With Personalized Suggestions & Upsells
Enhance the guest experience, increase loyalty program usage, and deliver real-time personalization at scale.
Inspire Urgency With Social Proof & Badging
Monetate Social Proof displays dynamic notifications and badging that can highlight trending properties, popular amenities, and room ratings—inspiring urgency and reinforcing decision-making that takes travelers from “planning” to “packing.”
Helping Mr. & Mrs. Smith Replicate the On-Property Hotel Experience Online
Discover how Mr. & Mrs. Smith leverage Monetate’s features to provides personalized hotel recommendations using 1st-party data about its customers.
Deliver Five-Star Experiences With Monetate
Here’s the wake up call you requested. Monetate powerful suite of personalization tools help hotels build brand loyalty while driving revenue.
Reach out today to get started!
