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Retail

Retailer Serves Targeted Offers to Grow Loyalty

INDUSTRY

Retail

CHANNEL

Website

PAGE

Homepage

KPIs


FEATURE USED

Segmentation & Targeting

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Challenge

Every additional purchase that a customer makes strengthens their affinity with your brand and their likelihood of purchasing again. Encouraging customers to place orders continuously to build lifetime value is difficult.

Improvement in all the right places:

  • 25% Increase in Average Orders Per Customer
  • 25% Increase in Average Revenue Per Customer

Our Solution

  • Targeted customers based on when they last placed their first order.
  • Tested customized offers, such as free delivery, with this segment and identified the best offer that encourages repeat purchases.
  • Isolated offers from each other to avoid confusing overlap in campaigns.

Explore More Use Cases

See how our clients are using Monetate to create better customer experiences.

Global Fashion Brand Leverages Product Recommendations to Drive Wish List Adoption

UK Retailer Grows Loyalty and Revenue Through Targeted Offers Powered by Offline CRM Data

Outdoor Brand Incentivized Added Spend With a ‘Free Delivery’ Progress Bar in the Basket

Travel Encourage Higher Priced Bookings with ‘Free Parking’ Notifications

Outdoor Retailer Differentiates Homepage Theme Based on Visitor Location

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