Welcome to the future of Experience Optimization. Discover Monetate’s reimagined platform, built for trust, loyalty, and growth →

Monetate Logo
GET STARTED
LOG IN
Food & Beverage

Waitrose Grows a Loyal Customer Base of Online Shoppers During Peak

INDUSTRY

Food & Beverage

CHANNEL

Website

PAGE

Homepage

KPIs


FEATURE USED

A/B/n Testing, Segmentation & Targeting

Want this capability?

Want to see similar results on your website? Get in touch today and we’ll get you up and running!

Schedule Demo

Challenge

Waitrose needed to maximize revenue during the key, peak shopping holiday period. Turkey sales are a key item for the retailer, but customer experience is also a focus, so promotions needed to be relevant.

Improvement in all the right places:

  • 20% Uplift in Conversion

Our Solution

  • Waitrose fed customer data from their loyalty program into Monetate. This allowed them to only target visitors who bought a turkey last year but had not done so again this year.
  • They then tested two different variations in messaging

Explore More Use Cases

See how our clients are using Monetate to create better customer experiences.

Global Fashion Brand Leverages Product Recommendations to Drive Wish List Adoption

UK Retailer Grows Loyalty and Revenue Through Targeted Offers Powered by Offline CRM Data

Outdoor Brand Incentivized Added Spend With a ‘Free Delivery’ Progress Bar in the Basket

Travel Encourage Higher Priced Bookings with ‘Free Parking’ Notifications

Outdoor Retailer Differentiates Homepage Theme Based on Visitor Location

Thanks for reaching out!

A member of our Partnership Team will be in contact shortly.