What to Expect at Shoptalk 2025: Key Trends, Speakers, & Monetate’s Big Reveal

Shoptalk 2025 brings together over 10,000 retail industry professionals at Mandalay Bay in Las Vegas. With more than 200 retail leaders, innovators, and changemakers speaking across five major themes, this year’s agenda focuses on what it means to be truly customer-centric at a time when shoppers’ expectations for great experiences are higher than ever.

The event offers unparalleled opportunities to network and discover the latest innovations shaping retail and commerce. Notable speakers include luminaries from Meta, NBCUniversal, Foot Locker, Wayfair and many more. Enjoy multiple keynotes across five important categories including retail media, retail hospitality, maximizing shopper value, the future of retail, and technology.

When is Shoptalk 2025?

The event is scheduled for March 25-27 at Mandalay Bay in Las Vegas.

Shoptalk 2025 Vegas Agenda Highlights

The conference agenda is rich with sessions addressing the latest trends and innovations in retail. Key topics include:

1. Artificial Intelligence (AI) in Retail

AI and personalization take center stage at this year’s Shoptalk, with sessions exploring how AI and technology facilitate and enhance human connection, enhance creativity, and bring search to the next level. Industry leaders from top brands including Amazon, Roku, Warby Parker, and Shein will share insights about how AI-powered personalization drives sales, loyalty, and joy.

The agenda features practical applications across multiple retail sectors, with Meta’s VP of Business AI Clara Shih delivering a keynote on making AI accessible and impactful. Sessions spotlight how companies are implementing generative AI to improve product discovery and explore AI’s role in personalization and data analytics. The focus remains on real-world implementation rather than theoretical possibilities.

2. Ecommerce Operations & Logistics

Shoptalk will cover ecommerce operations and logistics innovations with sessions focused on unifying commerce and creating superior customer experiences. Leaders from Walmart, Tractor Supply, and PetSmart will share how AI and advanced technology blend efficiency with engagement across physical and digital operations.

Learn how retailers use AI to optimize the entire logistics workflow from inventory forecasting to last-mile delivery. Again, the focus is on customer-centricty—creating shopping experiences that put customer convenience first while maximizing operational efficiency.

3. Generative AI in Fashion 

At Shoptalk 2025, sessions focused on how fashion brands use generative AI to revolutionize product search and discovery promise to be particularly compelling.  Fashion sector leaders from many top companies including Meta, eBay, and Shein speak to how AI powers personalized shopping, enables next-generation product discovery, and creates immersive experiences. Gain insights on making AI accessible and impactful while maintaining brand authenticity and creative vision.

Notable Shoptalk Speakers

Attendees can look forward to insights from industry leaders, including:

• Kevin O’Leary: Chairman of O’Leary Ventures and “Shark Tank” investor, known for his expertise in business strategy and investment.

• Michelle Gass: President & CEO of Levi Strauss & Co., recognized for her leadership in retail innovation.

• Richard Dickson: President & CEO of Gap Inc., with extensive experience in brand management and retail operations.

• Patrick Buchanin: SVP, Marketing at Lulu’s, expert at using data to foster connections, drive growth, and inspire creativity.

• Laura Cantor: VP, Marketing, New York & Company, with a proven track record of helping top fashion brands navigate digital transformation.

These speakers, among others, will share their perspectives on navigating the evolving retail landscape.

Shoptalk Conference Networking Opportunities

Shoptalk’s signature Meetup program effectively connects attendees, facilitating over 75,000 meetings across three days. Retail professionals can build meaningful connections with potential partners, customers, and industry peers. Included are:

• Multiple dedicated networking blocks
• Hosted and general meetings sessions
• Tabletalks exclusively for retailers and brands
• Evening events like the Shoptalk Beach Party at Mandalay Bay Beach

These curated opportunities help attendees connect with decision-makers from leading retailers, consumer brands, and technology companies in a more relaxed setting.