Looking Back at Elevate 2024—and Forward Toward the Future of Personalization
El·e·vate
- verb
- To raise something to a higher position.
Yes, starting things off with “Webster’s Dictionary defines…” is painfully cliché, but that definition so perfectly encapsulates Elevate 2024 that we just couldn’t help it.
Monetate’s annual client summit was one for the books this year. Taking place at the iconic Barbican in London, the venue’s striking architecture served as an incredible backdrop for the day’s events. But it was the insights from our guest speakers, on-site demonstrations from our partners, and real-time conversations between our attendees that all came together to accomplish something truly remarkable:
Raising personalization to an (even) higher position in today’s ecommerce landscape.
That’s right. Whether it was discussing AI’s impact on the industry, how brands can further optimize the customer journey through search & product discovery, or how to create a human-centric digital strategy—Elevate 2024 served as a call-to-action for online brands wanting to stand out and exceed their customers’ expectations through the power of personalization.
Couldn’t make it? No problem. We’ve collected highlights and key takeaways for those who missed out.
The Experience
We kicked Elevate ‘24 off with our Monetate Certification Program, providing attendees the opportunity to validate and expand their knowledge of our platform. This was followed by a catered breakfast for introductions, reunions, and conversations before breaking for the main event—our lineup of guest speakers.
In between hearing from these industry experts, attendees were given the opportunity to join breakout sessions to share learnings, make connections, and hear from other industry leaders. We then wrapped things up by putting the spotlight on our award winners before heading down to our closing reception to enjoy music, drinks, and live entertainment from a digital magician (yes, you read that right)!
By the Numbers
150+
Attendees
10
Featured Presenters
∞
Insights Shared
Our Featured Speakers
Rasmus Houlind
Industry Leader
Bhavik Patel
Product, Analytics, & Experimentation Director, LeanConvert
Rob Sleath
Optimisation Manager, Lovehoney
Adam Shenton
Personalisation Manager, Waitrose
Hannah Press
Ecommerce Personalisation & Optimisation Specialist, Pandora
Britt Mansveld
Senior CRO Manager, EMEA, Dr. Martens
Ed Hill
Senior Vice President EMEA, Bazaarvoice
Sarah Lambert
Commerce Experience Director, Accenture Song
Elinor Pierce
Senior Trade & Optimisation Manager, New Look
“100% would recommend coming to anyone. There’s a lot to learn, a lot to gain—the knowledge shared is one-above-all.”
Our Award Winners
Personalisation Leader
Winner: Nespresso
This award honors the team that has demonstrated outstanding leadership in implementing and advancing personalization strategies within their organization. They’ve set the vision, rallied the troops, and most importantly executed flawlessly.
Super User
Winner: Giacomo Monti, Vans
Designed for the power users among us, this award goes to the individual who has mastered the ins and outs of the platform. From setting up complex campaigns to troubleshooting issues, the Super User is the go-to guru.
Super User
Winner: Claire Ribiere, MyTheresa
Designed for the power users among us, this award goes to the individual who has mastered the ins and outs of the platform. From setting up complex campaigns to troubleshooting issues, the Super User is the go-to guru.
Impact Award
Winner: Yoox
This accolade is for those who have made a quantifiable difference in the business metrics through the use of the Monetate platform. This award is all about the numbers.
Program Champion
Winner: Britt Mansveld, Dr. Martens
This award is for the linchpin who managed to take our personalization services and seamlessly integrate them into broader business strategy. They have been instrumental in both adoption and ongoing success of Monetate within their organization. .
Strongest Partner
Winner: adidas
This award was determined by nomination and goes to the strongest partner promoting common values, mutual respect, and knowledge that each bring to the table.
Technology Partner of the Year
Winner: Contentsquare
The Technology Partner of the Year award recognizes a partner who has demonstrated exceptional collaboration and innovation with Monetate on both sides of the pond, significantly enhancing the overall client experience.
“Today’s presentations were really useful, and really inspired me on how we can [launch similar campaigns] ourselves in the future.”
Our Sponsors & Partners
Platinum Sponsor:
Contentsquare
Gold Sponsor:
LeanConvert
Gold Sponsor:
Quantum Metric
Silver Sponsor:
Amplience
Silver Sponsor:
Bazaarvoice
Register today for Elevate 2025!
It’s never too early to invest in your online brand’s success. Whether you were able to join us this year, or are looking forward to attending for your first time, make sure to secure your spot for Elevate 2025 before spots run out!
