Welcome to the future of Experience Optimization. Discover Monetate’s reimagined platform, built for trust, loyalty, and growth →

Monetate Logo
GET STARTED
LOG IN

Symphony:

The Personalization Suite

Orchestrate Loyalty Through Every Interaction

Symphony is Monetate’s personalization suite, designed to transform every digital interaction into a meaningful moment that builds trust and loyalty. Powered by MONET, Symphony delivers intelligent, intentional, and individualized experiences across channels—helping the world’s leading brands earn loyalty 1-to-1, at scale.

With Symphony, personalization isn’t hype. It’s relevance, trust, and value delivered in context—billions of times a day.

Core Capabilities

Personalized Discovery & Recommendations

AI-Powered Recommendations

Deliver hyper-relevant product suggestions in real time, optimized for each customer’s context.
Learn More

Social Proof

Build trust with real-time signals—ratings, reviews, and trends—integrated directly into experiences.
Learn More

Dynamic Bundles

Increase average order value with intelligent product combinations tailored to individual preferences.
Learn More

Product Finder

Simplify discovery by guiding customers through large catalogs and connecting them to the right product fast.
Learn More

Audience & Journey Intelligence

  • Targeting & Segmentation: Dynamically adapt content, promotions, and recommendations based on attributes and behavior.
  • Audience Discovery: Uncover hidden opportunities and high-value segments with advanced AI insights.
  • Journey Analytics: Identify friction points and optimize flows across the customer journey.
  • Audience Analytics & Insights: Deep, actionable intelligence to shape smarter campaigns and personalization strategies.

Adaptive Personalization at Scale

  • Agentic AI in Action: Symphony continuously learns and adapts, autonomously optimizing experiences in real time.
  • Automated Personalization: Continuous adaptation ensures experiences never go stale.
  • Omnichannel Reach: Extend personalization across web, mobile, email, in-app, and even in-store environments.

Proven Impact

Leading brands rely on Symphony to scale personalization that drives measurable outcomes:

$ 0 B+

in annual client
revenue influenced

Billions

of real-time recommendations generated every month
0 m+
personalized sessions delivered daily

Why Symphony Stands Apart

  • Zero-Flicker Performance: Personalization that feels seamless—no latency, no disruptions.
  • Enterprise-Grade Security: HIPAA-ready, GDPR, CCPA, and PCI-compliant—built for regulated industries and global brands.
  • Integrated With Maestro: Experimentation and personalization work together to prove and improve every interaction.
  • Expert Partnership: Backed by Monetate Expert Services and our premium Concierge program, ensuring your personalization strategy is designed, managed, and optimized for success.

Discover Symphony

Personalization isn’t a promise—it’s a practice. Symphony helps you orchestrate it with precision, artistry, and scale.
Talk to a Personalization Specialist

Thanks for reaching out!

A member of our Partnership Team will be in contact shortly.