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Expert-Led Service, Amplified by MONET

Unmatched Strategic Guidance—From Humans and AI Working Together

The new Monetate goes beyond software. We combine the wisdom of seasoned practitioners with MONET — our next-generation AI engine that unifies data and rapidly surfaces insights — to deliver guidance, execution, and acceleration tailored to your team.

Whether you’re just starting out or running a mature program, Monetate Expert Services meets you where you are — helping you scale faster, innovate with confidence, and deliver measurable outcomes.

What Sets Us Apart

  • Global Expertise: Direct access to senior strategists across every industry and region—professionals who have built, scaled, and transformed personalization programs worldwide.
  • Embedded Best Practices: Every engagement is infused with strategic guidance—so you’re not just doing more, you’re doing the right things, the right way.
  • AI-Enhanced Service: With MONET, every user gets:
  • Continuously evolving best practices, built from real-world expertise of our practitioners
  • Quick-reference strategic advice for marketers, merchandisers, 
and product teams
  • Auto-configuration of tests, targeting, and experiences
  • Technical troubleshooting and code generation
  • GPT-style Q&A tailored to your role, skill level, and stack



Solving Today’s Reality

We know the challenge: marketing and product teams are often understaffed, overextended, and unsure what to prioritize next. MES and Concierge exist to close that gap—giving you the strategic firepower to run faster, smarter, and with confidence.

Concierge: White-Glove Managed Service

For brands that want more than support, Concierge is your catalyst for growth. Concierge is more than a managed service. It’s your dedicated team, supercharged by MONET, ensuring you’re always a step ahead.
  • Full Program Management: We design, launch, and optimize campaigns end-to-end, so your team can focus on vision while we deliver execution.
  • Hands-On Experimentation & Personalization: From complex A/B testing to 1:1 personalization, Concierge ensures every initiative is strategic, measurable, and optimized for impact.
  • Proactive Guidance: Continuous monitoring and iterative improvement — we don’t just answer questions, we anticipate opportunities.
  • Always-On Partnership: Global coverage across every time zone, every market, every industry.

Fully Included in Your Subscription

  • Self-service tools enhanced by MONET
  • Global expert support and best practices built in
  • Concierge-level managed services for brands ready to scale faster.
  • No hidden fees. No add-ons. Just results.

Discover Expert Services

Expert guidance isn’t optional—it’s essential. Monetate Expert Services helps you scale faster, innovate with confidence, and deliver measurable outcomes.

Talk to a Service Expert

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