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On-Demand Content

Elevate 2025: Loyalty-Driven Optimisation

Missed the event? Catch up on every session from Elevate 2025 — keynotes, client spotlights, panel discussions, and more, all available on demand.

Event Highlights

Get a Quick Glimpse at This Year's Event

Before diving into the full sessions, take two minutes to experience the energy, insight, and inspiration that defined Elevate 2025. From bold keynotes to candid client stories, this sizzle reel captures the spirit of the day.

Leadership Keynotes

Executive Presentations

Hear directly from Monetate’s senior leadership on the platform’s vision,
the future of 1:1 personalisation, and what’s next on the product roadmap.

The Future is 1:1: Building Loyalty Through Personalisation at Scale

Steve Maher
Chief Executive Officer, Monetate
In this keynote, Steve Maher outlines Monetate’s strategic vision for the next era of digital experience — where every customer interaction is informed, intentional, and deeply personal. Discover how the unified platform is reshaping the personalisation-experimentation loop.

Art of the Possible: Personalisation + Experimentation in Action

Austin Rochford
Chief Technology Officer, Monetate
Austin Rochford takes the stage for a TED-style deep dive into real-world challenges solved through the power of combined personalisation and server-side experimentation. Explore agentic AI, zero-flicker testing, and the technical architecture powering the next generation of digital experiences.

Client Spotlights

Client Presentations

Real-world results from leading brands. See how Monetate clients are
using personalization and experimentation to drive measurable business
outcomes.

Hastings Direct & Creative CX

Personal and Professional Journeys in Financial Services

Nitiya Suppiah Thiagarajah
CRO Manager
Mark Pybus
CEO
Panel discussion

The Test → Personalise → Optimise Loop

Salman Fatmi
E-commerce Experience Optimisation Executive, Arsenal F.C.
Kayleigh Simpson
Head of Trading UK & IE, Lovehoney
Alejandro Ruiz
Customer Growth & Insights Manager, Dr. Martens
Christel van den Nieuwenhuizen
Digital Analyst & CRO Specialist, RTL
Landmark Group

Experimentation and Personalization in Action

Omar Fathallah
Product Manager
Made with intent

Guest Keynote: You Are What You Measure

David Mannheim
Founder & CEO
Lufthansa

Our Experimentation Journey: From Hypothesis to Habit

Brice Koenig
Experimentation Lead

Hear From our attendees

Client Testimonials

Step outside the session room and hear how Monetate customers are delivering real results through experience optimization.

“Experience optimization is a critical lever for growth in today’s landscape across e-commerce platforms, especially allowing brands to understand their customers more efficiently.”
Adam Ireson
Optimisation Specialist, Waitrose

“The thing I appreciate most about working with the Monetate account management team is really the personal touch paired with the expertise.”

Todd Moore
Sr. Ecommerce Manager, Dr. Martens
“We like that the Monetate team is able to let us self-serve when we need to, but when we need help, they’re really quick to jump in and just help us out straight away.”
Andrew Brimble
Experimentation Lead, Specsavers

“We use Monetate to do things quickly for us while we work on development; they’re like your best friend that you call to get the job done for you.

Omar Fathallah
Product Manager, Landmark

Elevate 2026

Sign Up for Next Year's Event

Be the first to know when registration opens for Elevate 2026.
Join hundreds of digital leaders driving the future of
personalisation and experimentation.

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