Professional Services

Monetate’s professional services are a critical differentiator, offering expert support through success playbooks, onboarding and implementation services, strategic and technical counseling, and a global partner network.

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Our Campus Market

Vice President, Information Technology and Ecommerce

"We never would have had the confidence to take on such a transformative project without Monetate by our side."
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Destination XL

VP of Ecommerce

"Whenever we need anything, whether it's after hours or even on the weekends, a member of the [Monetate] team is always there for us. That's something you don't necessarily get from other vendors."
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Office Depot

Chief Digital Officer

"The campaign setup support we received from Monetate brought to bear the benefits of the personalization toolset, our technical and marketing ramp up was quick, and we actually exceeded the criteria we set."

How we help

The Monetate Services team is an agile coalition of in-house experts and strategic partners that leverage a proven methodology to help brands achieve a more engaging and personalized customer experience. Whether your teams need day-to-day guidance, advanced developer support, or strategic guidance, the services team can maximize ROI for both your program’s short-term and long-term goals.

Want to get your team ready to deliver scalable, personalized experiences quickly? From comprehensive plans to detailed roadmaps, we provide the guided onboarding you need to get up and running fast. And our dedicated training specialists focus on getting you quick time-to-value from the Monetate platform.

Platform support

Monetate offers a variety of tools to help get you and your team up and running quickly, including a detailed roadmap and guided onboarding too. Your team will have access to our Knowledge Base, which contains hundreds of pieces of content to help you out with any questions, at any time, and on your time. For your more complicated use cases, we also offer custom development resources so you can make the most out of your personalization strategy.

Platform support