Michael Potts, founder and managing director at the U.K-based online marketing firm, shares analytics and insights about multi-screen behavior overseas.
Tim Ash, CEO of SiteTuners, weighs in on the integrated experience paradigm shift and what companies need to do now.
Bridget Fahrland, Vice President, Strategy, at Fluid, shares her thoughts on integrating the customer experience across all touchpoints.
Let’s stop talking about channels and devices, and start talking about the customer.
Use historical and real-time insights to better respond to customer needs, or risk becoming irrelevant.
Four predictions on the impact of personalization and convergence in ecommerce.
The NRF Big Show continued with more omnichannel focus and a merchandising lesson using jelly beans.
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